At Mindvines, we want children to have the freedom to explore the programme at their own pace, while ensuring that our journals can keep moving smoothly from one child to another.

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Please read the following policy before subscribing.

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1. Subscription Plans

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Mindvines offers monthly, quarterly and annual subscription plans.

You may subscribe to:

• Writing journals

• Sketching journals

• Both writing and sketching journals

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The price varies depending on the plan and the type of journals selected.

Each subscription is delivered in 15-day cycles. A cycle begins when the journals for that cycle are dispatched to your child.

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2. Cancellation

You may cancel your subscription at any time. Cancellation will stop future renewals and future charges. We do not offer a trial period.

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3. Refunds for Unused Cycles

If you cancel a subscription before all the cycles included in your current subscription period have been used, the amount attributable to the unused cycles will be refunded.

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Completed or active cycles are not refundable, as the service for those cycles has already been provided or initiated.

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For example, if you purchase an annual subscription and cancel after two completed 15-day cycles, the amount attributable to the remaining unused cycles will be refunded.

The refund will be calculated based on the applicable subscription price and the number of unused cycles remaining.

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4. Automatic Renewal

Subscriptions are set to renew automatically at the end of the applicable subscription period. You may cancel your subscription before the next renewal date to prevent the next charge. We will provide the relevant renewal information at the time of subscription.

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5. Journal Damage or Condition

If a journal reaches you damaged or in a condition that prevents your child from participating, please inform us. We will arrange a replacement at no additional cost.

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If a journal is lost or damaged while in your child's possession, we currently do not charge a replacement fee. If this policy changes in the future, parents will be informed in advance.

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6. Delivery

Mindvines will inform parents through WhatsApp about the expected date and delivery slot for each journal delivery and collection.

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If a delivery or collection cannot be completed because the parent or child is unavailable, we will make another attempt. A missed delivery or collection does not extend the subscription period or the 15-day cycle.

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7. If Mindvines Is Unable to Continue the Programme

If, for any reason, Mindvines is unable to continue providing the programme, we will refund the amount attributable to any unused cycles.

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8. Processing of Refunds

Approved refunds will be made to the original payment method used for the subscription.

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Please allow up to 7 business days for the refund to be processed after it has been approved. The time taken for the amount to appear in your account may also depend on your bank or payment provider.

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9. Participation

Mindvines is designed to be a voluntary and enjoyable activity for children. A child may choose not to contribute to a particular journal entry.

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However, lack of participation or engagement does not qualify for a refund, as the journal service and access to the programme continue to be provided.

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10. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time. Any significant changes will be communicated to existing subscribers in advance.

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If you have any questions about cancellation or refunds, please contact us at info@mindvines.in or Whatsapp at +91-9176001899 .